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The straight-talking, perfectly coifed Tabatha Coffey lends her sound advice and styling expertise to help desperate salon owners turn their struggling businesses around.
2010
Sisters' family drama alienates the staff and threatens a salon's business.
A couple believes business sense is enough to run a salon.
Five selfish owners with bad customer service drive away high-end clientele.
A salon owner's shtick to drum up business is actually driving away customers.
Stylists' unprofessional behavior alienates high-end clientele.
Tabatha attempts to reform a tyrant salon owner.
Newlywed salon owners struggle with their business and their marriage.
A woman's loss of passion for her salon has seeped into staff and clients.
A stylist runs his salon into the ground in 18 months.
Tabatha revisits salons from seasons one and two.
2012
Suzanne Erickson owns Jungle Red salon but she seems more interested in acting like a teenager than a boss, which is why her staff are out of control and she has started to put most of the responsibility on her daughter Kari. To make matters worse, Tabatha is quick to discover that Jungle Red is a failing salon by day and the owner’s home by night. Tabatha has to motivate Suzanne to grow up and stop relying on her daughter to manage her staff so that Kari is free to pursue her own dreams.
Club Ripples, the first gay dance club in Long Beach, CA, is owned by couple Larry Hebert and John Garcia. Ripples used to be the gay hot spot, but now it's empty seven nights a week and they blame the competition and their staff. Tabatha quickly discovers the real problems are John's penny pinching business practices and Larry's crazy club rules. To make matters worse, the bar has a bad reputation in the community and the employees' suggestions are falling on deaf ears. Can Tabatha get John and Larry to change their stubborn ways in order to save a Long Beach gay icon and bring it into the new millennium?
Aisha McKenzie has been taking her anger out on her staff and the atmosphere has turned her upscale multicultural salon "boughetto."
Pat Duke opened her beauty shop over 24 years ago, but after she expanded and doubled her staff to bulk up her business, her veteran stylists walked out.
Sande Cranford and Jim Wright own Chill, a failing yogurt shop that has added coffee, baked goods and sandwiches to the menu. Jim runs a successful bar and Jim's daughter runs a successful pizza shop, both of which are around the corner. But Sande's effort to turn her love of yogurt into a business is failing. Their products are low quality, their staff is unprofessional and the business is unfocused. Tabatha will help decide what this business should sell and teach Sande to become a boss.
It's a family affair at Salon Bridgette, where Bridgette Orcutt, the passive aggressive owner, treats her enabling mother like a maid and allows her spoiled daughter to get away with everything. Tabatha's biggest challenge will be to motivate Bridgette to change her negative ways so she can start motivating her team.
Stockbroker owner Brian Honn seems to have no idea why his salon suffered a massive walk-out and has no idea that he is about to suffer another one. Tabatha, answering the frustrated managers' plea for help, discovers unhappy stylists and an owner who claims he doesn't do anything wrong.
Eighty-four-year-old Flavio Bisignano was a legend when he opened his beauty school over 50 years ago, but now he's ready to hand over the reins to his daughter Tiana who is not a hairdresser. Tabatha is appalled to discover that the school is failing miserably because the teachers are not teaching and the students are uninspired and bored.
Domestic partners Tee Sorge and Tania Raskin tried to translate their passion for dogs into a doggie daycare and grooming business, but they quickly learned that it wasn't as easy as they thought. Now they are on the verge of losing everything as Tabatha quickly discovers that Tania is a management nightmare who is alienating the staff and Tee has no backbone.
This hippie spa owner wants to treat his staff like a "community" and is at odds with his aggressive manager, who is driving away the staff.
Absentee owner, Kim Krohn, has an "I don't care attitude" that has poisoned her staff and left her salon rudderless. Even though her house is in foreclosure, Kim barely spends time in her failing salon and her staff have checked out too.
2008
Tabatha races to save a salon where the staff members feel oppressed by an employee handbook.
A salon promises a heavenly experience, but Tabatha uncovers a filthy hellhole when she drops in.
Tabatha Coffey has one week to show a New Jersey party guy that he needs to grow up.
Tabatha attempts to elevate a Long Island salon which harks back to the 1980s.
The owner of Salon Tika learns he has MS.
Tami, the owner of The Loft on Broadway, lacks hair styling experience and avoids confrontation.
Out-of-control stylists have endangered Kathy's business.
Candolyn is losing control of her staff.
Tabatha Coffey
Self
2009
Tabatha takes on a debt-ridden owner who treats his Chicago salon like a garbage dump.
Tabatha teaches a young owner how to manage his salon and employees.
Jacqui Montero has lost her passion for her business and control of the staff.
A salon owner acts more like a hyperactive child than a responsible businessman.
An owner seems more interested in spending money than in saving her salon.
A salon owner watches her staff members on surveillance cameras, creating an oppressive atmosphere.
A new salon owner has an unprofessional attitude and doesn't know the first thing about bookkeeping.
An absentee owner's male-only business model is not attracting enough clients.
A dysfunctional partnership hinders a business and causes resentment.
A salon owner is left without her lead stylist when her sister abandons the business.
2013
Tabatha kicks off season five when she visits the up and coming area of East Nashville, Tennessee where celebrity stylist Tanzy Clark Wright’s salon Mogulz is in a tizzy. Although Tanzy has been a pillar of her African-American community for years, she has struggled to evolve her business to attract the diverse clientele that now inhabit the booming area. Not only has the salon fallen out of touch with the community, the pregnant shopaholic Tanzy has lost her drive, her money and control of her staff. To save Tanzy’s salon, Tabatha must get her to step up, be responsible and lead her and her staff to embrace the diverse wave of the future.
VIP Nightclub in Riverside, California was once the talk of the town, known for its fabulous, fierce drag shows, it also doubled up as a hip gay nightclub with lines out the door. But time has been unkind to this Riverside landmark. When Tabatha arrives, she is welcomed by three stubborn owners, whose spirits have been broken by their rundown business. These grumpy unmotivated owners, along with an indifferent staff, and a club filled with rotting furniture are taking this business closer to shutting its doors for good. Tabatha embarks on a mission to get the drag queens back on their rightful throne. By changing the owner’s antiquated attitudes and straightening out the staff, Tabatha hopes to turn this outdated dive back into the VIP hotspot it once was.
The owner of a salon is afraid of returning to work, and tries to run her business from home.
NexGen barbershop in Murfreesboro Tennessee was once known as the place to go if you needed to maintain your mane or a five o’clock shadow. All that has changed since owner Mike Garcia abandoned his business for nearly a year to work with a youth ministry in another state. As Mike’s passion for ministry grew, his wife Layla and his barbers were left to manage the shop as best as they could. With customers coming in at a snail’s pace, morale was low, tensions were high and Nexgen dwindled down to a thing of the past. Before Mike knew it, his barbers staged a walk out causing Mike to be angry, bitter and left his wife to pick up the pieces. With the business on the verge of a meltdown, Tabatha must step in to clear the air and help Mike turn this once bustling business, into the upscale barber shop it was intended to be.
Tabatha helps Mary, the owner of the Summers Sports Bar, get the place back on track after the death of her husband left the business in bad shape.
Jennifer Norfleet and Tiffany Crawford are best friends turned business partners. However, Bombshells Salon and Spa is about to implode. Tiffany treats the business like her personal piggy bank, while Jennifer puts her blood, sweat and tears into the salon only to never receive a paycheck. With a staff that prefers to party rather than prep their stations, the business on the brink of failure. Tabatha must lay down the law to turn these two owners into a united front, mend their friendship and salvage their business.
Reg Mangone, owner of House of Synergy Salon and Spa, has lost control over his business.
Veronica de Messina hoped Café Treats in Sherman Oaks, California, would hit the sweet spot with customers. Unfortunately, her café has garnered the reputation for leaving a bad taste in people’s mouths. Veronica thought that her large Mexican food menu, coffee, teas and juices with a Moroccan theme would have the formula for success. However, Veronica’s lack of experience in the food industry, her abrasive management style, and unfocused menu has been a recipe for disaster. Tabatha must get Veronica to hone in her passion, get the staff up-to-par and size down the menu before Café Treats becomes a business gone bust.
CJ Barnes opened up a nail salon without any experience, and now her business is failing.
Photographer and former Miss West Virginia pageant beauty queen, Jenn Cady knows the ins and outs of glitz and glam. However, having perfect hair and a million dollar smile couldn’t help her when she opened up a combined photography studio and hair salon. This passive, people-pleasing owner has no rules, no structure and sells everything from jeans to jewelry in her salon. To make matters worse, Jenn has handed over management to her best friend and her daughter. Instead of making things better, the mother-daughter duo constantly feud with the staff, causing major strife and a division within the studio. Tabatha must weed through the fighting and drama in order to get Jenn back on her throne and become the take charge owner she needs to be.
Nadia’s Family Salon in Englishtown, New Jersey was once a close-knit team of stylists that were more like family than colleagues. Owner Kevin Lichen’s passion for his salon led to a successful business that won the hearts of his staff and the business of customers. Within a few short years, all that has changed. Kevin’s absence from the salon, his gambling addiction, anger issues and poor communication skills, have driven the salon down the steep road towards failure. The stylists no longer respect Kevin and have made a mockery of him in his own business. Tabatha must get Kevin to take control of himself and the salon in order to be the business owner his staff needs him to be.
On the season finale, Tabatha revisits the most memorable businesses from past seasons. Are they striving, struggling, or even worse, have they closed? Tabatha stops by Dr. Flavio’s Beauty School in Torrance, California, to see if Flavio’s 50 year old legacy has been kept intact by his daughter. In Long Beach, California, we’ll check in to see if the party at Club Ripples has started back up and if the owners have regained the reputation of having the best gay nightclub in town. Has Avanti Salon on posh Newberry street in Boston Massachusetts survived? Has the owner stepped up to become a leader, or has he gone back to his old ways? In San Bruno California, the catty Phun sisters “work hard, play hard” ethic at their salon Mia Bella weighed heavily towards “play hard.” Has the partying and cattiness subsided or are their claws out for more? Along the way, Tabatha leaves the owners and staff with new recommendations and even gets a few surprises along the way.
