Name: Inside the Four Seasons: Park Lane
Genre: Documentary
Released: 2025-02-23
Rating: 3.8

Seasons

Season 1

5 Episodes

2025

E01

Episode 1

2/23/2025·45m

We enjoy a full day in the life of the hotel, meeting the people who eat, sleep and breathe Four Seasons, keeping the hotel running like clockwork 24/7 - including in-house florist Ros and chef Sian.

E02

Episode 2

3/2/2025·46m

We meet some of the hotel's most VIP visitors and discover how staff go to great lengths to ensure that everyone has the perfect five star stay.

E03

Episode 3

3/9/2025·46m

Love is in the air! Find out what the hotel would do for love as Andrea saves an anniversary with heart-shaped balloons, and Ros has a last-minute order of 500 roses.

E04

Episode 4

3/16/2025·45m

There's nervous excitement as the founder of the hotel's Michelin-starred restaurant Pavyllon visits and we tour the most restricted area of the hotel - the wine cellar.

E05

Christmas at Four Seasons: Park Lane

12/12/2025·46m

Exclusive peek behind the doors of the Four Seasons Hotel, London, in the run-up to Christmas. Expect festive photoshoots, afternoon teas, Christmas trees and sackfuls of presents.

Season 2

5 Episodes

2026

E01

Episode 1

8/2/2026·46m

Young apprentice chef Connor begins his training under Head Chef Benjamin at Michelin star restaurant Pavyllon. Housekeeping manager Ivan tries to source two horsehair pillows in an unusual guest request and Julian at the concierge desk takes on a last-minute mission when a guest requests a bespoke picnic including a specific scotch egg.

E02

Episode 2

8/9/2026·46m

Concierge manager Adam is juggling two major celebrations at Four Seasons Hampshire, a 200-guest wedding and the golden anniversary of Derek and Joan. Determined to recreate the magic of their wedding day 50 years earlier, but with unpredictable weather and tight timings, Adam battles the elements to ensure the couple's arrival is perfect and crucially doesn't clash with the wedding reception.

E03

Episode 3

8/16/2026·46m

The morning kicks off with a last-minute surge as 35 additional rooms mean director of housekeeping Ivan must rally his crew to turn around 196 rooms in just four hours. Meanwhile, director of engineering Gary begins the Presidential Suite refresh, with his team installing bespoke fabrics and furniture, ensuring every detail meets the hotel's high standards.

E04

Episode 4

8/23/2026·46m

A fire breaks out at Heathrow, shutting down two terminals and wreaking havoc on the hotel's room occupancy as guests are unable to check out, so new rooms must be prepped at the last minute. In Hampshire, a bride and groom from Texas have booked out the whole hotel and flown in 160 guests, but gale-force winds are battering the hotel and the events team must do everything they can to stop a dream wedding turning into a nightmare.

E05

Episode 5

8/30/2026·46m

When top clients request an early-morning hotel tour, the team races to deliver bespoke pastries before they arrive. Head of housekeeping Ivan faces a setback when key parts are missing from luxury soap dispensers needed for newly renovated suites, prompting help from head of purchasing Ian. In Hampshire, Richard prepares a room for influencer the Cleanaholic, while Josh plans a memorable anniversary surprise.