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Fictionally in the heart of Mpumalanga, in the small town of Fransenburg, stands the Fransen Hotel. Once the town's pride. Once a beacon. Once. Now barely a one out of five star on Trip Advisor. Ferdie Kruger, the middle-aged hotel manager and his small-town staff, struggle to keep the substandard hotel's doors open.
2016
Ferdie Kruger is the manager of the Fransen, a boutique hotel on the outskirts of Franseburg, Mpumalanga. When the Lourier hotel group buys this diamond in the rough as their latest acquisition, they send Thomas from their headquarters to monitor the transition. Thomas' ideas clash with Ferdie and his staff's old-fashioned way of doing things.
Thomas needs the staff to fill out forms regarding the current state of the hotel, while Ferdie fears that their feedback could ruin his reputation. Meanwhile, Danny is looking for someone to help him prepare for an audition, and Jony complicates things for Thomas after their unplanned romance the day before.
After a weekend away, Ferdie is back convinced that a swimming pool will ensure success in his hotel - that is if he can get the idea past Thomas. Uncle Dirk and Brenda lock up their platform accident in the barn, while Danny entertains a homeless man on his night shift.
Ferdie is looking for love. Thomas organizes a training day for the staff to sharpen their hospitality skills. Monica, the facilitator, is tested to the limit. In addition to the staff making her job difficult, Ferdie targets her as a partner.
Thomas and Ferdie try to resolve the constant conflict between Brenda and Maggie. While Maggie is busy, Danny has to help Malanie wash a mountain of dishes. This is disrupted when they see a large rat. Jony is on Uncle Dirk's trail, convinced that he drinks at work.
After a burglary at the hotel, Ferdie decides to install security cameras in and around the hotel. The power of all-seeing goes to his head and the staff become furious at him constantly looking over their shoulders. Meanwhile, they are also trying to figure out what they can get Ferdie for his birthday.
Jony organizes a merger function for Lourier and Die Fransen Hotel. This important evening is disrupted when Ferdie sees a bully from his past on the guest list. Maggie teaches the staff a lesson when they stop by her appetizers, while Brenda struggles to find a journalist to cover the event.
Ferdie disguises himself as a difficult guest after shuffling his staff into different positions. When they realize that one of the real guests is a judge, they try their best to treat him professionally. In the midst of the chaos, Uncle Dirk finds out that Maggie supports the Crusaders and tries to sway her.
Ferdie realizes the staff don't trust him. Hoping to regain trust, he offers to help with a crisis situation in the kitchen. Thomas struggles with his inability to do handy work around the hotel, and Danny finds himself in a challenging romantic situation.
Ingrid du Buisson, a philanthropist, donates a self-portrait to the Hotel after Ferdie and Thomas save her life. Ferdie gathers the courage to ask her to donate a swimming pool. Maggie tries to convince Uncle Dirk to go to the hospital after he cuts his hand, while Danny struggles with the discomfort between him and Malanie.
The team-building braai-day is disrupted when Maggie notices that they are the only hotel in the Lourier group that is not getting a raise. The staff decide to strike and they occupy the restaurant, allowing Jony and Thomas to run the hotel on their own.
The hotel is celebrating its fiftieth birthday. Everyone is busy with preparations. Jony has to arrange a musical guest, Ferdie struggles to find a date, and Thomas has to keep the budget in check. Danny and Malanie find themselves in strange territory at the beginning of their relationship.
It's the big night of the hotel's fiftieth. The future of the hotel hangs in the balance and Ferdie begs Thomas to use his influence and save the hotel. Danny and Malanie's pride threatens to cost their relationship, while Bouwer Bosch still refuses to perform with a broken heart.
2017
van As shows up to manage the hotel and is impossible with the staff. They try to get rid of him with a plan that could cost them their jobs.
Danny and Melanie start a Fransen hotel podcast. Ferdie wants to get rid of the new swimming pool.
The hotel gets their liquor license back and loses it again the same night. Danny wants to know why Melanie is angry. Thomas overplays his hand with Jony.
Ferdie and Uncle Dirk launch a rescue effort to get Brenda and Manie out of Mozambique.
The Fransen hotel gets a group booking. Ferdie's old enemy tries to sabotage them. Thomas attempts to stop Danny and Melanie's courtship. Jony helps Uncle Dirk with a personal problem.
Thomas makes a big move on Jony after he hears she and Jaap wanted to move in together. Ferdie and Brenda test ideas to make the hotel more competitive.
Ferdie and Thomas hire Amalia Uys as presenter for their marketing video.
The monthly bingo night arrives. Thomas and Jaap become friends with drastic consequences. A court case is opened during bingo night and Danny and Melanie have to play lawyer-lawyer.
The staff is preparing for the final inspection of the Rondrits-tender. Danny is blackmailed by Stephano into sabotaging the entire inspection.
Ferdie is offered shares in the hotel, but has to see the bank about his finances. Danny and Melanie try to figure out what their love language is.
Thomas decides to treat the staff to a well-deserved break - in a deserted field. After a misunderstanding, everyone is without food, until Danny steps in as an unlikely hero.
It's almost Christmas and that means only one thing for the Fransen - time for Cherries, Verses and Blankets. Everything is going as planned until Bouwer Bosch arrives. Elsewhere, Ferdie's attention lies with Thomas' mother.
Christmas proceedings is back on track. Danny and Melanie must process their quick engagement. Ferdie and Koba gets opposition from Thomas. Bouwer Bosch is exited about his performance.
2019
Thomas is surprised how normal things are at the Fransen after Ferdie married his mother... then he realizes that Ferdie still treats him like his son all this time, which drives him up the wall.
When Ferdie finds out that Stephano also stands for Mayor, it ignites a debate in which the old enemies square off again. A demanding guest with eccentric tastes arrives at the hotel.
Ferdie and Brenda try to get the OUWROSS party going by appointing ward candidates and choosing a campaign theme that will leave its legacy in Fransenburg forever.
The Fransen split in two when Jony and Melanie realize that women are being discriminated against. Ferdie and Thomas must stand firm to try to stop protest action before it gets out of hand.
Danny needs to learn to drive so he can convince Thomas to hire him as his Uber driver. Meanwhile, Thomas is distracted by a Tinder match. Jony confronts Melanie.
Everyone's competitive side comes out when the Fransen sponsor a four ball golf match so that Ferdie can hook a financier for his political party. Jaap and Jony have to make sure Ferdie doesn't scare off the sponsors.
Danny gets drawn into a scam called Batcoin. Thomas and Jony lock themselves against their will in the stairwell, where Thomas accidentally drops that Jony's a bad kisser.
After Ferdie hides himself in a corner, everyone must help Danny to finally complete his matric. Jaap has his hands full with Tasha, who recently found out that he is rich.
Thomas and Jony revisit their romantic past when a misunderstanding threatens their newfound friendship, and Brenda enlists the Doc to extract her wisdom tooth.
Ferdie's campaign is progressing fantastically until an event from Ferdie's past catches up on him. Thomas' brother comes to visit and takes a chance with Jony, while Jaap considers whether he should move on.
The staff's favorite guests, Hettie and Jan arrive. After Jan dies, Hettie convinces Danny to still accompany her around the hotel, with Jan's body. Ami turns up at the hotel.
With Danny's play around the corner, the Fransen are in full swing with dress rehearsals. He is then faced with the biggest challenge of his life when two very special guests arrive.
The day has come for Danny's play... and Ferdie's mayoral debate. The staff tries to convince Ferdie to be in the play after all after Nadia injures herself.
2020
While Jaap takes drastic steps to get over Jony, Thomas realizes he is still in love with her and gets Malanie to help him before Jony returns. Brenda gets arc-eyes.
Thomas attempts a new method to improve the staff's work after Ferdie informs him of Stephano's plans - but Gawie's influence threatens to derail it.
Gawie asks Jony to move overseas with him. She agrees and is now faced with the difficult task of breaking the news to Thomas. Thomas finds out before she can tell him…
Jony and Gawie convince the staff to go on a diet in solidarity with Ferdie. It turns into a weight loss race with a Gawie-sponsored Sun City weekend as the prize.
The Hotel holds a funeral for a community member who forces Ferdie to plan his own funeral while he is still alive. Thomas tries to spend quality time with Jony for the last time.
Jony is back, but Danny refuses to give up his new position as receptionist. The power struggle in the lobby leads to new initiatives and particularly good service.
Dodgy Mike teaches Danny that what a woman says and what she means are two different things and that Danny needs to read between the lines what kind of wedding Malanie really wants.
Ferdie organizes a baby week at work with bags mieliemeel for all the staff. It becomes a competition to see who is the best parent. Jony struggles to work with an unengaged Thomas.
In an attempt to get the staff to stop doing side jobs while at the Fransen, Thomas and Ferdie accidentally eat muffins laced with marijuana.
When Jeff's cell phone is stolen, Ferdie takes 'control' of the situation and quarantines the staff until it is found. Brenda tries to find out who is stealing her sandwiches.
Jo Black arrives at Die Fransen, having been boycotted at all the other venues in the area. Thomas agrees that he can give his talk at the hotel for his group: The Knights of Truth.
After the hotel finally gets its third star, Stephano makes an offer on the Hotel that Ferdie and Thomas cannot refuse. They decide to sell.
Ferdie and Thomas decide to get the hotel back after they get bored with all their money and time. It's more difficult than they think, because the staff have all found other jobs.
2022
Jony and Thomas are running things, until an old guest makes a nuisance of himself. Brenda struggles to listen to Jony and Melanie helps Jaap to find love.
Jony tries to inspire the staff by talking big, but this has a negative effect. Thomas tries to get Ferdi to move out and Danny realizes that one day he will have to kiss other women.
Brenda and Manie celebrate their anniversary which makes Jony jealous. Thomas has to scramble. Ferdi is left in charge of the Hotel, not a good idea.
Jony organizes an art auction to attract more feet with money to the Fransen. Danny and Melanie look for a nest egg while Ferdie hides from SARS. Brenda and Manie try to keep their pregnancy a secret.
Like the rest of the country, the Fransen also had to 'lockdown'... but instead of going home, the staff 'lockdown' all together in the Hotel. They can work together, but can they stay together?
Jony's father comes to park his caravan on the lawn and she is only too happy. Ferdie tries to realize his swimming pool dream for the last time and the rest try to find out if Brenda is having a boy or a girl.
Thomas and Jony make plans when they are not invited to the rest of the staff's highly competitive 'date' night, while Ferdie struggles with signal to chat with Koba in Australia.
Danny tries to get Malanie as many lollipops as possible by regularly donating blood, Ferdie learns about 'flirting' and Thomas and Jony try to make sense of the previous night's kiss.
The staff goes with Danny to "Getroud met Rugby" after he got a small role. Thomas and Jaap try to avoid Jony and she tries her best to throw herself into her work.
After the staff spoil Brenda by arranging a baby tea, the beautiful day turns into a thriller of a survival lantern stalking session. No one is safe.
The staff buys Ferdie a jacuzzi, only to realize he has already bought one for himself. Danny and Malanie consider moving, while Jaap helps Thomas come to terms with Jony.
Die Fransen must host the Hotel Guild awards ceremony. Ferdie is nominated for a big prize. Thomas goes on a journey to find himself.
Thomas returns from the bush with big plans, while Ferdie prepares for his big honor. Brenda postpones her delivery while Danny and Melanie scramble to get Ferdie a present.
Beer Adriaanse
Thomas van As
Schalk Bezuidenhout
Danny Beyers
James Borthwick
Ferdie Kruger
Mila Guy
Melanie Schmidt
Martelize Kolver
Brenda Gunter
Simoné Pretorius
Jony Scholtz
De Klerk Oelofse
Jaap
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