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Shannon Ross puts Toronto in the rearview to focus on her new job as the executive director of the Hamilton East Animal Shelter, where she is boss to an eclectic staff.
2021
Shannon throws a birthday party for Hamilton East Animal Shelter’s oldest cat. Nikki swoops in to save the day when Joy ruins her brand-new work computer.
Shannon makes a tough decision when a young girl falls in love with her cat. Nikki uses Kristian’s eavesdropping against him and Paul’s involvement in a crime hits close to come for Hugh and Liam.
Shannon enlists her new neighbour, a reporter, to do a story on the shelter as Paul reluctantly agrees to give Kristian a tattoo.
Shannon invites a much-too-critical Aunt Peggy to Nikki’s trivia night. Kristian worries that Joy is too naïve to navigate the world of online dating.
Shannon’s friendship with Lara seems unrequited. Paul learns a lesson when Nikki borrows his van and Kristian inadvertently helps Ravi get over a deep-seated fear.
Shannon goes on a date with Max’s dad but discovers he may be too fatherly. Kristian’s efforts backfire when he micromanages Nikki.
Shannon attempts to keep Nikki out of trouble with Uncle Russ and Aunt Peggy; Joy encourages Paul to pursue the arts.
Shannon tries to build a more inclusive culture at work; Lara interferes in a radio contest.
2022
Shannon meets an unwanted guest in the HEAS parking lot and tries to balance community and impressing a new board member.
Shannon struggles to set boundaries with Tonya as they collaborate on the newly-minted Gran-Paws program. Travis' dog goes missing, and Nikki discovers a new talent.
Shannon considers reconnecting with her birth mother, then brings Joy along for a meeting with a potential donor. Kristian helps Paul connect with a childhood hero.
Shannon makes an appointment with a therapist. Lara tells Joy to keep her emotions in check. Nikki lets Peggy assist with dog grooming.
A reality TV finale party. Nikki hates Paul's new partner. Kristian and Liam help Lara with thoughts of dating Ravi.
Shannon finds the unexpected during a video for the Gran-Paws program, Paul is convinced to chase his dream, and Joy keeps a secret.
A text mishap derails Shannon's Gran-Paws shelter visit. Kristian is forced to un-book a special day off.
Shannon surprises Doris when Travis is away; Liam helps Paul with a land deal. Lara and Kristian try to impress Lara's dad.
Shannon gets caught between Travis and his past. Kristian seeks a promotion.
Shannon wants a community service award. A business battle gets personal. Lara surprises Kristian with a gift.
Nicole Power
Shannon Ross
Tony Nappo
Paul
